TESTIMONIALS




Below are just a few of the client testimonials we have received. In our industry, our clients are often dealing with hardship and grief, so we never ask or chase our clients for feedback just for the sake of our website, we personally find this unprofessional and in poor taste given the timing and circumstances. 

The majority of our "feedback" is through heartfelt words and gratitude in person. Having said that, we also receive testimonials unexpectedly. Below are some such instances. We appreciate all of our clients (with or without the feedback) but realise for some potential new customers, these testimonials may help put their mind at ease.


"I am a Registered Legal Executive with 15 years experience dealing with deceased estates and private client work. Carl and his deceased estate services have assisted us over the past two years or so with deceased estates, in particular, clearing out estate properties, including disposal of furniture / chattels and cleaning properties ready for sale. 

During that time, I have found him to be both professional and very reliable in all his dealings with us. His work was of a high standard and was always completed in a timely manner together with a full explanation of what work he did. I would have no hesitation in recommending Carl to provide similar assistance to you or your organisation." 

Sharon B, Registered Legal Executive

"I felt very privileged when asked by Carl to write a character reference, as I have had such great pleasure in dealing with him. I have worked with Carl for the past 18 months, in which time I've spent many hours getting to know him and his family and I have no hesitation in recommending the services of Carl and his Deceased Estate business. 

I truly hope that I will also find reason to be able to utilise his business in my profession as a real estate agent. Carl is the type of person you could rely on to provide a professional, reliable, honest and efficient service in every way. Carl has a very positive attitude which is simply contagious! " 

Durrelle Green, Eves Real Estate, Katikati

"This is to confirm that we have used Deceased Estate Services for the last few years for pre-tenancy cleaning services. We have found Carl from Deceased Estate Services to be extremely reliable and dependable. He works hard, fast and diligently and we have no hesitation in giving him access to properties to clean unsupervised. 

He has never let us down and always follows through on his promises. The service is prompt, the communication is excellent and the quality of the cleaning is first rate. All in all we have come to trust Carl to do thoroughly professional job, and have no hesitation in recommending his services to others." 

Andrew Jack, Director, Poppy's Properties Limited

"Dear Carl, thank you for letting us know that you are relocating to the Bay of Plenty. This is our loss but we know you will continue to provide your much needed and valuable services there. We have appreciated working with you and wish to acknowledge that the deceased estate services which you provide to our firm contributed greatly to our estate practice. 

At all times you provided us with professional, honest and timely services. We appreciated your use of up to the minute technology and down to earth thoroughness. We have no doubt that you you will continue your business with the same exacting attention to detail, courteousness and honesty." 

Ramona Rasch, (Partner) Rasch Long Lawyers 

"We are a construction company and we have used Carl and his team on many occasions to complete our 'builders clean' at the end of our extensive renovations. We have received positive feedback from our clients and they are happy with the results of the clean. 

We have found Carl and the team to be professional, efficient and flexible. They have helped us achieve our deadlines, often completing work at short notice.  We have used several  companies in the past, however we have found Carl and the team to be by far the best we have used. Thank you."    

Nikki C, Director, Building Limited

"Carl and his team have been extremely trustworthy, reliable, flexible, capable and very independent. Fitting in with our various family needs. As we have business overseas, we are often not here whilst they work out what to do, which varies from housecleaning, ironing, laundry and general housekeeping as well as windows and outdoor entertaining areas. 

We trust them with keys and alarm codes to our family home. I have recommended them to my friends who I am sure would equally vouch for them."

Elizabeth B, Domestic Customer (Cleaning)

"I have engaged the services of Carl and his team and they come with my highest recommendation. I have found their services to be thorough, efficient, reliable and to a consistently high standard. I would recommend Carl without hesitation to anyone looking for assistance in this area. I have found D.E.S to be professional in all ways and great communicators. I find their service invaluable."

Stephanie C, Domestic Customer (Manukau, Auckland)

"Dear Carl, I just wanted to thank you again for your help during the sale of the property in Smith Street. I was very impressed with the thorough and professional service you provided and how quickly and easily you dealt with a challenging time frame! I would have no hesitation in recommending your deceased estate services and engaging you again in future." 

John Callam, Licensed REA, Ray White Leaders

"Thanks so much for your perseverance (during level 4 lockdown), you've done great! It's been during very difficult circumstances. It's been an absolute pleasure to deal with you Carl, you really have been awesome keeping me and my sister updated with every step. Kind regards."

Chris K, Domestic Customer (Enderley, Hamilton)


"Thank you so very much for the excellent service you provided to me and my father. It’s been greatly appreciated and we are very grateful for the help you gave us during this time. Warm regards."

Stephen H, Domestic Customer (Greerton, Tauranga)

"Carl comes highly recommended - he did a brilliant job of emptying the house, selling 'saleable' items, and a deep clean and beautiful garden work, the house looked amazing once he was finished. His communication is top notch, and his friendly, relaxed manner really put our minds at ease. AAA+++ "

Helene KS, Domestic Custom (Hamilton)


"Carl and his team transformed my mothers 'hoarder' home into a property ready to sell in less than a week. I had never seen the place look so good! Gardens tidied, interior and exterior spotless. They were respectful, professional, efficient and very thorough. Communication was great too. They take pride in their work and it shows. Thanks DES, you guys are the best! "

Gayle Moffitt, Domestic Customer (Piha, Auckland)

"A big thanks to Carl and his team. We engaged D.E.S while we were in Australia (as we couldn't get to NZ) to manage the clean up and sale of any of my fathers belongings after he passed. The team then did a full bond clean on the rental and handed possession back the landlord, who commented that it was the cleanest he had ever seen the place. Carl was prompt and compassionate and went over and above the scope of work to ensure we had one less thing to worry about. We will be forever grateful."

J. Bishop, Domestic Customer (Queensland, Australia)

"Wow! What this couple can do in a few days is super-human. Karl and Daisy are a professional and personable couple who specialize in transforming a property from tired and cluttered into ready for viewing. This is the service for busy people who need someone to come in and do everything and take away the stress and worry at a difficult time. Add value to your property by hiring friendly professionals who care about doing the best job and see any challenging hoarder's nest as a challenge."

Rachel Ryan, Domestic Customer (Te Puke)

"Excellent service provided by Carl and his team. We faced all the usual complications that occur with clearance and disposal of estate assets however this was expertly managed for us by D.E.S. and we were very pleased with the outcome. We highly recommend D.E.S. for their services."

D, Rodgers, Domestic Customer (Mount Maunganui)

"Carl and his team are so professional. They have done a perfect job in a very short time. We had a family member pass away and left a house behind in Auckland, but we are based in Christchurch. I found Carl on internet based on his good rating. I decided to contact Carl and ask for his help. Everything just went amazing from there. Carl was so efficient. Every question was answered straight away. The whole process was so fast and the end results were perfect. Carl is highly recommended!"

Yongxin Hanright, Domestic Customer (Christchurch) 

"We live in London, UK. Carl helped us get through a very difficult time and basically organised everything from start to finish. Our family can't thank him enough for his service. We could concentrate on grieving and family matters while "D.E.S" took care of the rest. An extremely terrible situation for us made easier by Carl. Thank you again Carl and co, you deserve all the positive feedback you get! "

M. Maloney , Domestic Customer (London, UK) 


"Extremely professional. Carl and his hoarder team were simply amazing. Never seen a team complete a task so quick and to the highest standards. They mean what they say. We live out of town so having his team step in was easier, fast and just the best way forward. I would highly recommend hoarder helpers to anyone, anytime."

S. Degrande , Domestic Customer (Nelson) 

"Hi team, I am so grateful for the help you gave our family on cleaning and sorting a family members deceased estate in Whangaparoa. Your care and respect was so appreciated. Your communication and correspondence was timely and professional. You were organised and had a skip ready, and charities to collect. Then the inside and outside clean up made a huge difference to the home. I would recommend your team and services to anyone in need. These situations are never easy, but you made it less stressful for us.  Thank you again."

Nicky Bees, Domestic Customer (Tauranga) 



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Entire North Island, New Zealand

 


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